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ISO/TS 16949 - FAQ

What is ISO/TS 16949?

ISO/TS 16949 was prepared by the International Automotive Task Force and representatives from ISO/TC 176: quality management and quality assurance. The technical specification aligns existing automotive quality system requirements within the global automotive industry. It has been issued for provisional application in the automotive sector so that information and experience in its application may be gathered. ISO/Technical Specifications are reviewed every three years to decide whether they can be transformed into an international standard. The goal of ISO/TS 16949 is the development of quality systems that provide continuous improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain.

What are the benefits of ISO/TS 16949:2002?

Some of the cited benefits of ISO/TS 16949:2002 include:

  • Global harmonization with other automotive manufacturers to provide improved quality products to automotive customers worldwide
  • Common IATF third-party registration scheme to ensure consistency worldwide
    Improved product and process quality
  • Additional confidence for global sourcing
  • Reassignment of supplier resources to quality improvement
  • Common quality system approach in the supply chain for supplier/subcontractor development and consistency
  • Reduction in multiple third-party registrations, thereby reducing cost
  • Reduction of variation and increased efficiency
  • Reduction in second-party system audits
  • Common language to improve understanding of quality requirements
  • One audit to satisfy requirements of previous international standards (e.g., QS-9000, VDA 6.1, AVSQ, EAQF)

What is the TE Supplement?

The Quality System Requirement TE Supplement, developed under the guidance of the Chrysler/Ford/General Motors Supplier Quality Requirements Task Force, specifies requirements in addition to the standard. These additional requirements apply to suppliers of machinery or any component thereof (e.g., spare parts). The intent of the TE Supplement is to provide to the producers of tooling and equipment (i.e., machinery) and selected suppliers of non-production materials (e.g., coolants) focus in the application of process-driven quality systems to promote effective use of the principles of reliability and maintainability, and, through implementation of the requirements, add value at each stage of the tooling and equipment product's life cycle.

What has been changed in the 2002 2nd edition of ISO/TS 16949?

The revised version of ISO/TS 16949 has been aligned with ISO 9001 and was developed and released under the sanction of ISO/TC 176, the ISO technical committee responsible for developing the ISO 9000 series of standards and guidance documents. ISO/TS 16949:2002 is organized along the same eight-element structure as ISO 9001, with a clear emphasis on customer requirements.

What is the deadline for transition/registration to ISO/TS 16949:2002?

Your organisation needs to upgrade to ISO/TS 16949:2002 by December 15, 2006.  QS-9000 will be valid until December 14, 2006.

What tools should I be utilizing to implement continuous improvement?

Adopt a quality program that measures results at all levels of the company. The goal is to have business processes that are so robust that defects are measured in all functions of the business from number of successful quotes to accounts receivable. Some refer to this business process management as dashboard management using lean Six Sigma or utilising the Seven Basic Principle of Quality.

What should I be measuring?

Effectiveness of the processes, not just the efficiency.

  • Marketing/sales
  • Order process/fulfillment
  • Problem solving skills (root cause analysis)
  • Maintenance
  • Invoicing/aging receipts
  • Strategic integration
  • People utilisation
  • Capital utilisation
  • Effectiveness of information/data

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